Curbside Pickup

Skokie cardholders can request items for curbside pickup. We may need to adjust the service hours or make other changes depending on the circumstances of the ongoing COVID-19 pandemic. Check this page for updates!

Update: Sunday curbside pickup at Central Park is now 12:00-1:45 pm. The bookmobile will be in the library parking lot from 3-6 pm on Sundays.

Requesting Items

Log in to your library account and search the catalog for items you would like to check out. Place a hold on any item listed as "available now." 

You can filter your search results to only the available items by checking the box on the left side of the screen. 

We will get the requested items off the shelf and set them aside for you. This may take several days depending on when you make your request, the availability of the item, how many requests we're working on, and our staff availability.

When your items are ready to be picked up you will receive an email confirmation. Please wait until you receive that email before coming to the library during curbside pickup hours. Your items will not be ready until we notify you.

Picking Up Items at the Library

After you receive an email stating that your items are ready, you will have seven days to pick them up. Visit the bookmobile in the main parking lot on the west side of the library during curbside pickup hours:

  • Monday-Friday, 9 am-noon and 6-9 pm
  • Saturday, 9 am-noon and 3-6 pm
  • Sunday, 3-6 pm

You may also visit one of our special bookmobile stops to pick up your items during additional hours. 

Follow the signs until you are able to pull into the designated curbside space next to the bookmobile. We are only able to serve one vehicle at a time. If someone is already in the designated space, please wait inside your vehicle until you are able to pull forward. During especially busy times, we may direct you to pull into an overflow parking area and wait. We appreciate your patience!

Once you are in the designated space, stay in your vehicle and call the number on the posted sign. Have your library card number ready. We will bring out your items and place them in your car trunk or backseat (if you don't have a trunk). You must wear a mask to pick up your items.

You do not need to have a car to use curbside pickup! There will be an area for pedestrians near the bookmobile. Wait there and follow the instructions on the sign.

PICKING UP ITEMS AT Special BOOKMOBILE STOPs

Our bookmobile will make special stops around Skokie to provide additional pedestrian pickup opportunities. Please follow the instructions on the posted signs when you walk up to the bookmobile.

All of your items will be on the bookmobile whether it’s parked at the library or out in the community. Visit the place and time most convenient for you.

Update: Sunday curbside pickup at Central Park is now 12:00-1:45 pm. The bookmobile will be in the library parking lot from 3-6 pm on Sundays.

Special Bookmobile Stops for Curbside Pickup
Monday Tuesday Wednesday Thursday Friday Sunday
Jane Stenson School
1:15-2:30 pm
East Prairie
School

1:15-2:30 pm
Navajo Park
1:15-2:30 pm
Lawler Park
1:15-2:30 pm
Devonshire Park
1:15-2:30 pm
Central Park
12:00-1:45 pm
McNally Park
3:30-4:45 pm
Bronx Ave & Greenwood St
3:30-4:45 pm
Terminal Park
3:30-4:45 pm
Highland School
3:30-4:45 pm
Emerson Park
3:30-4:45 pm
 

When you arrive at one of these locations, have your library card number ready and follow the instructions on the posted sign. You’ll need to wear a mask to pick up your items.

Returning Items

You may return checked out items by placing them in the open book drop on the south driveway of the library during regular library hours. Enter the west parking lot as you would for curbside pickup and follow the signs. Returns will not be accepted at community bookmobile stops or library entrances. They must be taken to the south driveway.

For everyone’s safety, we cannot touch returned items for several days. They will be placed in a secure area for at least 72 hours before we can process them. Please allow up to one week for returned items to come off of your library account.

Wait times for items to clear your account may be even longer if too many items are returned all at once. As of July 27 there are more than 80,000 items checked out to Skokie cardholders! It will take us a little time to catch up. Whenever possible, please do not return your items until their official due date. 

We cannot accept Chromebooks at this time. If you have one checked out, please keep it until we notify you.

Donations are still prohibited. Any non-library items placed in the book drop will be disposed of.

Availability of Items

When you search the catalog for items, you may notice that many are marked Unavailable. This is due to our ongoing renovation project. Much of our collection has been placed into storage temporarily while construction continues inside our building. We are not able to request items from other libraries via LINKIN or interlibrary loan at this time, and we appreciate your patience with the temporarily limited selection. Don’t forget that we also have a huge selection of eBooks and other digital items that you can check out from home!

Because we are extending due dates on checked out items and asking everyone to keep them at home, we do not recommend placing holds on anything that is currently checked out to someone else. It may be a long wait for those items. You may place holds on things that are marked On Order but please be patient while we catch up with processing new items that were ordered during our temporary closure.

You may not find exactly what you're looking for, but we're here to help. Our expert staff have created lots of lists of their favorite titles. We can also recommend titles specifically for your tastes through our Bookmatch and Screenmatch services. 

Browsing and Checking Out

If you're not sure what you're looking for, you may come into the library during limited hours to browse available items and check them out using our self-service kiosks. You will need to have your library card number with you and follow all safety procedures. Learn what to expect when you visit.

Getting Help

We know that this is a confusing time and that curbside pickup is a new way of using the library. Let's figure it out together! Call 847-673-7774 or use the chat box in the lower-right corner of our website to get help from our staff any time during normal library hours. Send us an email if you have suggestions. Connect with us on Facebook, Twitter, and Instagram so that we can stay in touch regularly. And subscribe to library emails by entering your email address below so that you get all the latest news.